We have added Google API under the advanced actions of your flow builder. Actions Available:

• List Reviews: Get a list of all your reviews
• Get Review: Get information about a single review
• Reply to Review: Enables you to respond to a review
• Delete Review Reply: Enables you to delete a reply that has been made to a review

We have added the feature where you can now add intents as functions inside your chat completions

We now have added the following sections to the system messages that are visible inside the live chat: 

• triggers
• smart delay
• keyword match
• inbound webhook

We have added a new button type for the webchat channel: Copy Text

this will allow users to copy the value you insert inside the button which is useful for all sorts of use case

Do take note this is only available on the webchat channel!

We have added a completely new feature that allows you to create custom events and even custom reports

Log into any chatbot then go to Analytics. You will find both new features at the bottom

With this notification you are now also to send admin notifications on the Facebook channel.

You will be able to search through any of your connected Messenger bots inside the workspace and can search for the user by subscriber id or ns, email and or phone number

  you will also be able to select any of the 3 special Messenger tags to notify the person of your choosing

You are now able to mark any conversation as invalid:

And at the same time also start an automation on it:

With this new template type you will be able to let users verify their account by copy and pasting generated login codes from a sent message template

Besides the single and clear all variables we have now added a new action "clear multiple variable value"

We have added the option to choose how you would like to open the webchat widget under the ref url settings, giving you more freedom to select your preferred option