We have added new sections to our chatbot analytics menu item:
We pushed an update to allow you to increase the size of the input box of the custom css
We have added the feature for On-Premises only for location request message in WhatsApp
We have added an easy way for you to reply to any email you receive in your live chat inbox. Just press the dropdown on the email received and click reply
We have pushed a new feature allowing you to use Sendgrid to send emails but also receive and reply to them as well using the live chat inbox
We have added the new live chat agent operator "GHL" to your chatbot live chat settings. This can be used to forward your live chat support to GHL/Airchatty whenever the bot is paused. Do note you need to have CRM V2 integration connected
We have added the ability for you to send Email and or SMS through your GHL/Airchatty accounts using the CRM V2 actions inside your flow builder
We have added a new feature where whenever you share YouTube, Vimeo, and or Loom links these will automatically auto-embed inside the chat conversation in our Webchat channel.
This will improve the user experience and at the same time allow you to keep the user inside the chat at all times
We have added the ability to check the online status of your workspace members.
You will find this feature by going to the workspace settings -› Members
We have added a toggle to allow you to display or hide System messages like adding/removal of tags, custom fields value changes and so on.
You can find this in your chatbot settings
