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28 Aug, 2023
improvement

New question text type option

We have pushed an update to allow to overcome a huge issue which is the ability to capture multiple user inputs in one go. We have added a timeout option for you to now capture all input from a user during your selected timeout and save it into one custom field

Do note that this option is only available for question node with a text based type. 

21 Aug, 2023
New Feature

Webchat button to websites types

 We have added a new option for buttons that targets to go to external links. When you set the open status to native you get the 3 following options:   

  1. Default -› opens in chat window
  2. Current window -› moving to the external link inside the same tab
  3. New window -› Moving to the external link in a new tab
15 Aug, 2023
New Feature

New permission role added: Live chat Supervisor

 We have added a new permission role you can use when you would like to invite your team members inside your workspace.

It is called Live chat supervisor. This is similar to live chat agent, but can see analytics and always be able to see all conversations and reassign agents.

14 Aug, 2023
improvement

Custom thank you message on SSO settings

We have added the ability for you to customize your thank you message inside the SSO settings

14 Aug, 2023
New Feature

New partner webhook added

We have added a new partner webhook: usage_alert

14 Aug, 2023
New Feature

SSO actions added

You can now access SSO actions directly inside your flow builder by going with an action block -› advanced actions -› SSO options

You will have access to 6 actions inside

14 Aug, 2023
New Feature

New Datastores added

We have added two new Datastores: 

  • MySQL
  • Postgresql
14 Aug, 2023
New Feature

SSO Feature is now Live!!!

We pushed the new SSO feature live to all accounts

14 Aug, 2023
improvement

Create user fields on set variable action

We have now pushed an update to support the creation of new custom fields at the action "set variable" 

14 Aug, 2023
New Feature

New UI Design for the Bot page

We have implemented a new UI for the Chatbot page being able to minimize the menu items to give you more space when building out your automations

The sub menu on each menu section are now display vertically instead of horizontally